We investigate allegations of misuse of office, unethical conduct, corruption, lost files, maladministration, delayed cases, poor/slow service, cannibalized files, vindictiveness, incompetence, misbehavior, inefficiency associated with courts.
Complaints can only be lodged against judicial Officers/staff and the judiciary as an Institution.
a) Complaints can be made through the following means:
1: Visiting the Commission’s offices situated at (Nairobi CBD, Kenya Re-Insurance plaza, podium
floor) in person;
2: Writing a letter to Judicial Service Commission through P. O. Box 40048, 00200, Nairobi;
3: Writing an email to jscsecretariat@jsc.go.ke;
4: Filling an online complaint form on our website found here
b) What is the cost of JSC services?
All the services offered by the JSC are free of charge.